Claims Advisor at Toveks Bil in Skövde

We are a family-owned business in its first generation operating in car sales and service. Toveks Bil was founded in 1994 by Gregor Tovek, who is still the main owner. We have approximately 850 employees within the group and a turnover of about 5 billion SEK. We have facilities in 18 locations mainly in Western Sweden and are dealers for Volkswagen, Audi, SEAT, Skoda, Volkswagen Commercial Vehicles, and Scania.

We operate under three different companies, but under a common brand – Toveks Bil.

About the Position

As a claims advisor with us, you are literally the spider in the web at our claims workshop where you will have contact with customers, damage technicians, and the workshop manager.

You will have daily customer contact, both in our customer reception and also via phone and email. Furthermore, you will inspect customers' cars for damage, send estimates to insurance companies, calculate costs, present cost proposals to customers, schedule work in the workshop, and receive and hand over cars. A computer and phone are your primary working tools, and you thrive in a fast-paced environment and have the endurance required to handle many simultaneous tasks.

Who Are You?

We are looking for someone with prior industry experience from the automotive or truck industry, or equivalent. Perhaps you have previously worked as a claims advisor or service advisor? It is advantageous if you have good technical knowledge of vehicles, can understand the flow in a claims workshop, and have experience with Cabas. If you have some of these qualifications, we will teach you the rest. You will be offered a solid introduction and ongoing training for the position. A valid driver's license (B) is required.

Personal Qualities

As a person, we believe you are a team player, have a strong customer service mindset, and are always ready to support your colleagues by putting the customer first. You are meticulous, organized, can work under occasional pressure, and have a strong sense of responsibility. Our goal is for our customers to receive a genuinely pleasant, professional, and correct response.

What Do We Offer?

With us, you will have the security of being part of a large company with good development opportunities in a culture characterized by drive, integrity, and sustainability. We offer benefits in the form of appreciated employee discounts and wellness grants as we care about our employees' health. Together at Toveks Bil, we want to be our customers' natural choice while having fun at work and enjoying what we do. We believe that you who fit in with us are a team player and care about both you and your colleagues doing a great job together.

Other Information

Start date: As soon as possible, by agreement

Location: Skövde

Scope: Full-time

The position may be filled before the application deadline, so please submit your application quickly.

ABOUT THE COMPANY

We are a family business with a motto – All the way! We see our staff as our success factor, and with us, you will develop and be challenged in your professional role. You have a thriving company and strong brands behind you and competent colleagues to work alongside. We are a large but simultaneously simple, uncomplicated, and family-like organization where decisions are made quickly. Our operations are greatly influenced and guided by our incredibly strong brands, all of which are market leaders in their segments. Good qualities to thrive with us are positivity, initiative, common sense, and a desire to be part of the winning team.